ProPride, Inc. was founded in 2007 with one single focus. That focus being to develop a culture of professional pride in everything we do in order to create an exceptional customer experience with every product and service we offer.
ProPride Principles
- Our customers are human beings looking for information, services and products to improve their experiences.
- The only purpose of our business is to create exceptional customer experiences.
- All people will be treated with respect and not talked down to.
- We live in a networked world. This world is a community. We contribute to the community by adding value.
- Community is conversations between people.
- These conversations are human and in a human voice.
- We know our customers will recognize value and contribution when they see it.
- Our customers don't need to be talked down to with hype and marketing and sales speak.
"I have explored the ProPride site and have read The Principles. That is the exact service Larry and I have received from you since 2000 when we bought our used hitch. We were treated the same as if we bought it new. We also appreciated that you monitored the phone calls at all times in case someone had a towing emergency." - Lorraine, MI
While we would love to have every person in the community become a customer, we realize this is not reality. This is okay and we will continue to add value to all of our relationships regardless of any money changing hands.
ProPride, Inc.
Grand Blanc, MI
tel - (800) 960-4767
fax - (810) 496-2828